Staff trainingTutorials, training manuals, etc.

  • Staff training

    Transitions of Care Management (TCM Code) Tutorial

    Learn how one LEAP site has trained team members on coding to reimburse services under the new Transition of Care Management code.

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    Attribution: 
    Southeast Texas Medical Associates
  • Staff training

    High-Risk Case Management Overview

    Learn about the high-risk case management approach at one LEAP site, in determining how to best allocate different types of team-based care to patients based on their level of risk and need. You can find protocol related to the high-risk case management services in our collection of tools in this topic

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    Attribution: 
    West County Health Centers, Inc.
  • Staff training

    Case Conference Description

    Learn about one LEAP site's approach to multidisciplinary case conference reviews of patients in the complex care management program. The nurse care manager invites relevant clinical experts, including the provider, MA, behavioral health specialist, or pharmacist, depending on the cases being discussed. Each team member brings different types of insight and suggestions for making improvements to the patient's care plan.

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    Attribution: 
    West County Health Centers, Inc.
  • Staff training

    Complex Case Management Care Plan

    Learn about one LEAP site's approach to multidisciplinary case conference reviews, by looking at the care plan notes from one of these sessions for patients in the complex care management program. The nurse care manager invites relevant clinical experts, including the provider, MA, behavioral health specialist, or pharmacist, depending on the cases being discussed. Each team member brings different types of insight and suggestions for making improvements to the patient's care plan.

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    Attribution: 
    West County Health Centers, Inc.